FAQs

Tips & Tricks

Should I make a reservation?

Absolutely! Call 888-9-STORE-9 about availability.

Storage room vacancy changes daily. Make sure the size storage room you want is available when you need it. We recommend you reserve your storage room before you arrive by calling our rental office in advance.

Units not reserved are on a first come first serve basis – unless reserved. Reserve now before the last unit in your size is taken! We can hold the unit of choice for up to two weeks.

Can I reserve a storage room over the phone?

You will need to visit the storage facility to officially lease your storage room. You can however reserve a storage room over the phone with your credit card.

What should I bring when I come to rent?

Bring a driver’s license or state id, a name and phone number for an alternate contact and references.

What type of payment is required?

We accept cash, check, money orders, Visa, MasterCard, American Express and Discover. Payments can be made in person during office hours or dropped in our night payment box. We also offer the option to pay online on this website.

What is the minimum time I can rent the storage room for?

Our minimum required length of stay is one month.

Can I store a motor vehicle?

We are pleased to provide enclosed automobile storage. Automobiles must be licensed, insured, in running condition and you must provide proof of ownership or registration.

What items are prohibited at your facilities?

We do not permit the storage of collectibles, heirlooms, jewelry, works of art, automobiles that are not in running condition or any property having special or sentimental value to occupant. We do not allow the storage of flammable, explosive, hazardous, noxious, or contraband materials or goods, or any item which violates environmental laws or regulations.

Packing
  1. Make packing for storage easier on yourself by planning ahead. Start by listing all the items you’re going to store and their approximates sizes. Also, gather up plenty of sturdy, corrugated cartons, packing paper, bubble wrap, sealing tape and marker pens, along with any furniture covers or shelving you intend to use in your storage unit.
  2. Pack as much as you can in the same size boxes. Fill boxes tightly, but take care to neither overpack nor underpack. (Bulging cartons tip when stacked, while half full boxes tend to collapse). Use wadded up newsprint, bubblewrap, rags, towels, or blankets to fill in empty spaces. For maximum protection seal cartons with tape.
  3. Pack heavy items such as books and tools in small boxes. For easier handling limit the weight of all cartons, regardless of size, to 30 lbs. or less.
  4. Label all boxes. Clearly label boxes so you know their contents, and keep a list (as well as pictures and descriptions) at your home or office for reference. Mark clearly all boxes containing fragile items.
  5. Clean and dry appliances before storing. Secure all movable parts with paper, or wedge and wrap a paper pad around each item for protection. During transport tape all doors shut, but remember to wedge them open for storage.
  6. Tape or tie bed rails together. Mark the pieces for easier assembly later. Place covers or plastic bags on mattresses to keep them clean during storage.
  7. Pack books flat to protect their spines. Line cartons with plastic and fill empty spaces with packing paper.
  8. Use bureau drawers to store small, fragile items. Secure items in drawer by filling empty spaces with towels or packing paper.
  9. Protect chair legs by wrapping them in packing paper. Leave slipcovers on upholstered chairs and cover them with plastic chair covers.
  10. Hang clothes and draperies in wardrobe boxes.
  11. Use lots of paper to pack dishes and glassware. Place a layer of packing paper inside the bottom and top of cartons. Wrap each dish and glass separately and cushion them with crumpled paper. Plates are best stacked on edge.
  12. Pack lamps and lampshades in individual boxes. Use plenty of clean paper or clothing for padding.
  13. Pad mirrors and paintings with paper. Place them in special mirror packs or large boxes; mark boxes.
Storage
  1. Store items you’ll need most often at the front of the unit.
  2. When you pack your storage unit, create a center aisle for access to all items.
  3. Do not place boxes directly on concrete floors, but use pallets or skids to prevent moisture absorption.
  4. If you’re storing tables and other furniture, remove legs and store tabletops and sofas on end, to save space.
Preparation Prior to Your Move
  • Buy packing supplies
  • Start packing boxes as soon as possible
  • Send address change cards
  • Get copy of school records
  • Have clothing dry cleaned
  • Check on items in repair shops
  • Notify utilities and telephone companies
  • Set a date for utility disconnection and hookup
  • Return borrowed items and things you’ve lent out
Moving Day!
  • Discard all flammables, such as paint and gasoline
  • Finish packing. Leave out items for moving day
  • Empty and defrost refrigerator and freezer
  • Have everything packed, except bedding
  • Pick up ice and beverages
  • Strip beds. Cover mattresses with mattress bags unless they are going in storage
  • Turn water and lights off
  • Lock windows and doors

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